These Terms and Conditions (hereinafter referred to as the “Terms”) govern Your access to and use of the website [www.kiaana.in] (hereinafter referred to as the “Website” or “Site”). By accessing or using our Website, You agree to be bound by these Terms. If You do not agree with any part of these Terms, please refrain from using the Website.
1. Definitions
1.1 “We,” “Us,” or “Our” refers to Kiaana.
1.2 “You” or “Your” refers to the user or customer accessing our Website.
2. Use of the Website
2.1 You agree to use the Website for lawful purposes only and in compliance with all applicable laws and regulations.
2.2 You are prohibited from:
Using the Website for fraudulent or harmful activities.
Interfering with the functionality or security of the Website.
Uploading or transmitting any harmful code, viruses, or malware.
3. Eligibility
3.1 By using our Website, You confirm that You are at least 18 years old or have the consent of a legal guardian.
3.2 We reserve the right to refuse service, terminate accounts, or cancel orders at Our sole discretion if these Terms are violated.
4. Orders and Payment
4.1 Placing Orders: Orders placed on the Website are subject to acceptance and product availability. We reserve the right to cancel or refuse any order at any time.
4.2 Payment: All payments must be made through the payment options provided on the Website. Payments are processed securely, and We do not store Your payment information.
4.3 Order Confirmation: An order is confirmed only after You receive an email or SMS notification with the order details.
5. Pricing and Taxes
5.1 Product prices are displayed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
5.2 We reserve the right to change product prices without prior notice. However, changes will not affect orders already confirmed.
6. Shipping and Delivery
6.1 Shipping charges and policies are outlined in our Shipping Policy.
6.2 We are not liable for delays caused by unforeseen circumstances, including natural disasters or courier service disruptions.
7. Returns, Refunds, and Exchanges
7.1 Returns, refunds, and exchanges are subject to our Refund, Return, and Exchange Policy.
8. Intellectual Property
8.1 All content on the Website, including but not limited to text, graphics, images, logos, and software, is the intellectual property of Kiaana or its licensors.
8.2 You are prohibited from reproducing, distributing, or using any content from the Website without prior written permission from Us.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, Kiaana shall not be held liable for any direct, indirect, incidental, or consequential damages arising from Your use of the Website or purchase of products.
9.2 Kiaana’s total liability for any claim shall not exceed the amount paid for the product(s) in question.
10. User Accounts
10.1 You are responsible for maintaining the confidentiality of Your account credentials and for all activities that occur under Your account.
10.2 Notify Us immediately if You suspect unauthorized use of Your account.
11. Governing Law and Jurisdiction
11.1 These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Amendments
12.1 We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on the Website.
12.2 It is Your responsibility to review these Terms periodically.
13. Contact Information
For questions or concerns regarding these Terms, please contact Us:
Email: contact@kiaana.in
Website: www.kiaana.in